--- title: Setting up Loop Subscriptions with Reactiv description: Learn how to set up the Loop Subscriptions integration in Reactiv to enable subscriptions and manage recurring orders in your mobile app. --- [Skip to content](https://info.reactiv.ai/reactiv-help-center/loop-subscriptions#main-content) ![logo-mono-light](https://info.reactiv.ai/hubfs/logo-mono-light.svg) Open main navigation Close main navigation - [Contact us](https://info.reactiv.ai/reactiv-help-center/how-do-i-contact-customer-support-reactiv-support-center) [Contact us](https://info.reactiv.ai/reactiv-help-center/how-do-i-contact-customer-support-reactiv-support-center?hsLang=en-ca) Answers, documented. - There are no suggestions because the search field is empty. 1. [Reactiv Help Center](https://info.reactiv.ai/reactiv-help-center?hsLang=en-ca) 2. [Integrations](https://info.reactiv.ai/reactiv-help-center/integrations?hsLang=en-ca) 3. [Subscriptions](https://info.reactiv.ai/reactiv-help-center/integrations?hsLang=en-ca#subscriptions) September 13, 2026 # Setting up Loop Subscriptions with Reactiv ## Learn how to connect your Bold Subscriptions account to Reactiv. Once connected, Reactiv automatically syncs subscription data to personalize your customer engagement. ![](https://info.reactiv.ai/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot_2025-10-07_at_12.09.53%E2%80%AFPM-1759857005-Feb-13-2026-07-13-12-4670-PM.png?width=40&height=40&name=Screenshot_2025-10-07_at_12.09.53%E2%80%AFPM-1759857005-Feb-13-2026-07-13-12-4670-PM.png) Written by Reactiv App ### **Before You Start** Before setting up the integration, make sure you have the following: - **Loop Subscriptions** app installed on your Shopify store. - A **Loop Account** account linked to your Shopify store. - An **API access token** from Loop with the required permissions. If you haven’t created a Loop Account Center account yet, follow [Bold’s guide here](https://developer.boldcommerce.com/guides/checkout/public-integrations#bold-developer-dashboard-account). --- ### **Step 1: Generate Your Loop API Access Token** 1. Log in to your [Loop Subscriptions](https://www.loopwork.co/) admin dashboard. 2. Click on the Settings tab located in your side navigation bar. 3. Select Manage API tokens from the admin settings section.Click on the Generate Token button. 4. Enter a Name for your token to track what system or service will be using it. 5. Select your required Scopes (e.g., choose between "Read only" or "Read & write" access depending on your integration needs). ![](https://info.reactiv.ai/hs-fs/hubfs/image-png-Jul-07-2026-09-49-43-5629-PM.png?width=670&height=582&name=image-png-Jul-07-2026-09-49-43-5629-PM.png) 6. Click Generate to finalize the token creation. 7. Click Show token to reveal the unmasked code, then copy it immediately. --- ### **Step 2: Connect Loop Subscriptions in Reactiv** 1. In your **Reactiv Dashboard**, go to **Integrations**. 2. Find **Loop Subscriptions** and click **Install**. 3. Paste your **API access token** in the field provided. 4. Click **Connect** to complete the setup. [![](https://info.reactiv.ai/hs-fs/hubfs/image-png-Jul-07-2026-08-59-36-2079-PM.png?width=536&height=244&name=image-png-Jul-07-2026-08-59-36-2079-PM.png)](https://downloads.intercomcdn.com/i/o/zgqq9fe6/1798955391/0d64599c376d4994e3bdd5591a1d/Screenshot+2025-10-17+at+1_58_08%E2%80%AFPM.png?expires=1771011900&signature=3ad96c8ac7ee9ad818a586868491df729d4ebbc59968fdd9ec04da841e73595c&req=dScuHsB7mIJWWPMW1HO4zc1pOZMkTwrM8s6uoTj4HeT0HyW1WPSMCXSgXTv0%0AQxoG3Mx85XRlWXJ4428%3D%0A) --- ### **Step 3: Set Loop as Provider** 1. In the Reactiv Dashboard, click your **store logo** to open **App Settings** in the App Studio. 2. Navigate to **Integrations**. 3. Under **Subscriptions**, select **Loop** as your provider. 4. Click **Save**. Once saved, Reactiv will automatically sync your subscription data from Loop. You’ll be able to use subscription status and history in your Reactiv campaigns and automations. 📝 *Make sure you click **Save** and **Publish,** and verify your integration.* --- ### **Troubleshooting** If your connection fails: - Double-check that your API token is valid and has the correct scopes. - Confirm your Shopify store is linked to your Bold Account Center. - Try reconnecting the integration in Reactiv. - [Getting Started With Reactiv](https://info.reactiv.ai/reactiv-help-center/getting-started-with-reactiv?hsLang=en-ca) - [Building Your App](https://info.reactiv.ai/reactiv-help-center/building-your-app?hsLang=en-ca#main-content) - [App Settings](https://info.reactiv.ai/reactiv-help-center/building-your-app?hsLang=en-ca#app-settings) - [Your Home Screen](https://info.reactiv.ai/reactiv-help-center/building-your-app?hsLang=en-ca#your-home-screen) - [Misc. 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