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Setting up Marqo Product Recommendations with Reactiv

Learn how to connect Marqo with Reactiv so you can power your app’s product recommendations using Marwo instead of Shopify.

Introduction

Enhance your Reactiv mobile app product recommendations with Marwo. When enabled, Marqo will power products shown on product recommendations carousels.

Prerequisites

Marqo Account - Marqo is enabled on your online store. Contact Marqo for assistance with online store setup

Integration Credentials - Open the Marqo App or log into the Marqo Dashboard and obtain the following:

  1. Index Name - Name of the Marqo index for your store
  2. Index ID - Marqo index identifier used to authenticate requests
  3. Pixel API Key - Your Marqo Pixel API key
  4. Pixel Customer ID - Your Marqo customer identifier

Step-by-Step Setup 

Step 1: Enable Marqo Integration

  1. Log in to your Reactiv dashboard and navigate to the Integrations page.

  2. Find Marqo Product Recommendations under the Discovery, Search & Personalization section.

  3. Click on the Connect button to start the setup
  4. Enter your Marqo Index Name & Index ID
  5. (Optional) Enter your Marqo Pixel API Key & Pixel Customer ID to enable Marqo Analytics 

  6. Click Connect

Step 2: Set Marqo as Provider

  1. In the Reactiv Dashboard, click your store logo to open App Settings in the App Studio.

  2. Navigate to Integrations.

  3. Under Product Recommendations, select Marqo as your provider.

  4. Click Save.

Once enabled, your app’s search and collections will be powered by Athos.

Step 3: Add and Configure Carousels

  1. In the App Builder, drag a Product Recommendation carousel onto the screen you want (currently supported on Product Detail Page (PDP) and Cart screens)

  2. Add a title to the carousel section, and select the maximum number of products you would like to show.

  3. Configure each carousel by selecting the Recommendation Type

  4. Click Save before starting your next build, and your recommendation carousels will now display in your app.


Step 4: Verify the Integration

  1. Before publishing your app update, thoroughly test the Marqo integration in the preview app.
  2. Ensure that the product recommendations carousels match your setup.

Troubleshooting

If you encounter issues during the setup, please contact our support team via chat or email.

📝 Always save and publish your work in the dashboard before checking the mobile app.