--- title: Setting up Swym Back In Stock Alerts with Reactiv description: Learn how Swym Back in Stock Alerts works with Reactiv so customers can subscribe to restock notifications in your mobile app. --- [Skip to content](https://info.reactiv.ai/reactiv-help-center/swym-back-in-stock-alerts-reactiv-support-center#main-content) ![logo-mono-light](https://info.reactiv.ai/hubfs/logo-mono-light.svg) Open main navigation Close main navigation - [Contact us](https://info.reactiv.ai/reactiv-help-center/how-do-i-contact-customer-support-reactiv-support-center) [Contact us](https://info.reactiv.ai/reactiv-help-center/how-do-i-contact-customer-support-reactiv-support-center?hsLang=en-ca) Answers, documented. - There are no suggestions because the search field is empty. 1. [Reactiv Help Center](https://info.reactiv.ai/reactiv-help-center?hsLang=en-ca) 2. [Integrations](https://info.reactiv.ai/reactiv-help-center/integrations?hsLang=en-ca) 3. [Back in Stock Alerts](https://info.reactiv.ai/reactiv-help-center/integrations?hsLang=en-ca#back-in-stock-alerts) September 13, 2026 # Setting up Swym Back In Stock Alerts with Reactiv ## Enable Swym Back in Stock with Reactiv to let customers sign up for restock alerts and receive notifications when products become available. ![](https://info.reactiv.ai/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot_2025-10-07_at_12.09.53%E2%80%AFPM-1759857005-Feb-13-2026-07-12-38-7539-PM.png?width=40&height=40&name=Screenshot_2025-10-07_at_12.09.53%E2%80%AFPM-1759857005-Feb-13-2026-07-12-38-7539-PM.png) Written by Reactiv App ### Prerequisites Before enabling Swym Back in Stock in Reactiv, make sure the following are complete: 1. **Swym Account** You must have an active Swym account with Back in Stock enabled. 2. **Required Credentials** Collect the credentials provided by Swym: - **App ID** - **API Key** - **Service URL** ​*📩 If you do not have the above credentials, contact SWYM support at [support@swymcorp.com](mailto:support@swymcorp.com).* --- ### Step 1: Enter Swym Credentials in Integrations 1. In the Reactiv Dashboard, go to **Integrations** from the left-hand navigation. 2. Click **Integrations**. 3. Select **Swym Back in Stock** as your provider. 4. Enter your **App ID**, **API Key**, and **Service URL**. 5. Choose your preferred **communication method** (Email or SMS). 6. Click **Save**. [![](https://info.reactiv.ai/hubfs/Knowledge%20Base%20Import/Screenshot+2025-09-30+at+10_18_46-E2-80-AFAM-1.png)](https://downloads.intercomcdn.com/i/o/zgqq9fe6/1753738852/72182cf46af1e2a20d648fbd29d9/Screenshot%2B2025-09-30%2Bat%2B10_18_46-E2-80-AFAM.png?expires=1771011900&signature=11e6f36877142aabce1febcde423c76a6e9933021eed697d98a102bc5a194cf4&req=dSciFc59lYlaW%2FMW1HO4zXkNSXjC9fAX4G6h1aC1imCp7vwiChmgh0Yt9ZPc%0AbtoqImMiIY0NOnz22Ds%3D%0A) --- ### Step 2: Select Swym as Provider in App Settings 1. In the Reactiv Dashboard, click your **store logo** to open **App Settings** in the App Studio. 2. Navigate to **Integrations**. 3. Under **Back in Stock**, select **Swym** as your integration of choice. 4. Click **Save**. Once enabled, your customers can sign up for restock alerts, and Swym will handle sending notifications. --- ### Troubleshooting Swym Back in Stock If your back-in-stock alerts aren’t working as expected: 1. **Check Credentials**: Make sure your App ID, API Key, and Service URL are entered correctly. 2. **Verify Provider Selection**: Ensure Swym is selected in both **Integrations** and **App Settings \> Integrations**. 3. **Check Communication Method**: Confirm you’ve selected the correct method (Email or SMS). 4. **Confirm Inventory Updates**: Alerts will only trigger when a product moves from out-of-stock to in-stock in Shopify. 5. **Contact Swym Support**: If issues persist, confirm with Swym that your account has Back in Stock enabled. Still stuck? 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