Rebuy Product Recommendations Integration Guide

Overview

The Rebuy Product Recommendations integration enables you to display personalized product recommendations on your mobile app across multiple screens including Home, PDP (Product Details Page) and cart. This guide walks you through installation and configuration.

Installation

Getting Your API Key

To get started, you'll need an API key from Rebuy:

Log in to your Rebuy Dashboard
Navigate to Settings → API Keys
Copy your API key (you'll need this in the next step)

Connecting Rebuy in Reactiv

There are two steps to enable the Rebuy integration:

Step 1: Connect the Integration

Open your Reactiv Dashboard
On the left-hand navigation, go to Integrations
Locate Rebuy Product Recommendations
Paste your API key from the Rebuy Dashboard
Click Save

Step 2: Set Rebuy as Your Product Recommendations Provider

Go to App Settings → Integrations
Find Rebuy Product Recommendations
Select it as your provider for Product Recommendations
Click Save

Once both steps are complete, Rebuy will be set as your Product Recommendations provider.

Using Rebuy Recommendations on Your Pages

Adding Recommendation Carousels

Once Rebuy is connected, you can add recommendation carousels to your app pages:

Go to the page where you want to add recommendations (Home, PDP, and Cart)
Drag and drop the Recommendation Section into your desired layout
The section is now added to your page

Configuring Data Sources

Each recommendation carousel must be configured with a Rebuy data source. This determines which products are recommended.

To configure a carousel:

Click on the recommendation carousel you just added
In the configuration panel, select your desired Data Source from the dropdown
Available data sources load automatically, including any custom data sources you've defined in Rebuy

Available Data Sources

Top Sellers

Shows your most popular products by sales volume.

Works best on: Home, PDP
Requirements: None
Note: Future versions may support price filters

Purchased ("Buy It Again")

Shows products the shopper has purchased before, encouraging repeat purchases.

Works best on: Home, Cart
Requirements: Shopper must be logged in
What happens if not logged in: Carousel will not display

Viewed ("Recently Viewed")

Displays products the shopper has recently browsed.

Works best on: Home, PDP, Cart
Requirements: Shopper must be logged in
What happens if not logged in: Carousel will not display

Complementary to Viewed ("Complementary to Items you've Viewed")

Shows products that complement items the shopper has recently viewed.

Works best on: Home, Cart
Requirements: Shopper must be logged in
What happens if not logged in: Carousel will not display

Custom Data Sources

You can create custom recommendation rules directly in your Rebuy Dashboard and they'll automatically appear in Reactiv.

Custom data sources support the following rule types:

Product rules — Product ID, handle, collection membership, etc.
Customer rules — Customer attributes and segments (requires shopper to be logged in)
Date rules — Time-based logic
Klaviyo rules — Customer segments defined in Klaviyo (requires shopper to be logged in)

Custom data sources do not currently support:

Inventory-based rules
Cart contents-based rules
Geolocation rules
URL-based rules
Order tag rules

Best Practices

For Maximum Effectiveness:

Use "Purchased" and "Viewed" carousels on the Cart page to drive repeat purchases
Place "Recommended" and "Similar Products" on PDPs to increase order value
Use "Top Sellers" and "Trending" on Home to drive discovery
Test logged-in vs. guest experiences, as some carousels (Purchased, Viewed, Complementary to Viewed) require authentication

For Mobile Optimization:

Keep carousels to 2–3 per page to avoid overwhelming shoppers
Test carousel performance and adjust placement based on your analytics

Troubleshooting

Carousels Not Showing on Specific Pages

If a carousel isn't displaying, check:

Is the data source appropriate for that page? (e.g., "Recently Viewed" requires a recently viewed product)
If using Purchased, Viewed, or Complementary to Viewed: Is the shopper logged in?

No Custom Data Sources Appearing

Make sure you've created custom data sources in your Rebuy Dashboard. They'll automatically sync with Reactiv once connected.

Need Help?

Contact our support team or reach out to Rebuy for advanced configuration questions about custom data sources.

What's Next?

Once you've set up your recommendation carousels, monitor their performance through your Reactiv analytics dashboard. Experiment with different data sources and placements to find what resonates with your customers.

For more advanced personalization features, explore custom data sources in your Rebuy account.

Rebuy Product Recommendations Integration Guide

Setting up and using Rebuy Product Recommendations in your mobile apps.