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Setting up Redo Returns as a Return Provider 

This guide will help you integrate WeSupply with your Reactiv Mobile App. 

Prerequisites

Before setting up Redo integration, ensure the following:

  • You have an active Redo account with access to the API key.
  • You are signed up for a Reactiv Plan.
  • Your Reactiv Mobile App is already set up and functioning.

Step 1: Access the Integrations Page

  1. Log in to your Shopify admin dashboard.
  2. In the left-hand menu, locate Reactiv - Mobile App Builder under the "Sales channels" section.
  3. Click on Reactiv - Mobile App Builder to open the Reactiv dashboard.
  4. Select Integrations from the sidebar.

Step 2: Locate WeSupply Returns

  1. On the Integrations page, use the search bar or scroll to find Redo Returns using the search bar.
  2. Click the Connect button next to Redo Returns to access the integration settings.




Step 3: Connect Redo Returns to Your Mobile App

  1. In the WeSupply integration popup, you will see a field for the App Key.
  2. Obtain your App Key by following this guide from Redo Returns.
  3. Paste the App Key into the App Key field in the Reactiv integration popup.

Step 4: Save the Integration

  1. After entering your App Key, click the Connect/Update button to save the integration.
  2. Once saved, Redo Returns will be connected to Reactiv.


📝 Always save and publish your work in the dashboard before checking the mobile app.